Customer Reviews

Great knowledgeable service. Fast shipping and delivery. Most importantly the wood quality is excellent. – Jay Brodie

Great experience! Mandi in sales was very helpful and the folks there scheduled delivery of my order at a time that was convenient for me. The 1×12 tongue & groove I ordered arrived in great shape, with very minimal splits/warped boards, etc. I will definitely shop with them again! – Fred Eastwood

Thanks to Robin for preparing my order of tongue and groove wood. I like the live chat.  The wood is reasonably priced and is very nice. My order was neatly wrapped for pickup. I am very well pleased. Thank you. – Larry McMurray

Robin answered all my questions and price matched the materials I needed. Very happy. – Gary Eischen

We ordered 3 knotty pine doors from East Tennessee Building Supply and I was overjoyed with these doors. They are beautiful with a huge number of knots and exceptional graining throughout. They are simply beautiful. The staff was very helpful and very courteous through this ordering process. Thank you East Tennessee Building Supply your help is greatly appreciated. – Jerry Burton

Tiffani was very helpful in my search for pine beams. These are not the easiest things to find and the prices are competitive. I plan to inquire with these guys on more items in the future. They are easy to work with and very courteous. A+++ – David Alexander

Even though I had only a small maintenance order, I still received full service from East Tennessee. Helpful in ordering and arranging receipt. Thanks! – Doug Steiner

Fantastic service! Robin was the best. – David Carrigan

The young lady, Robin, who helped us was super knowledgeable about the entire operation. She has our material ready for pick up and was gracious enough to give us a brief tour of the location. Material was first rate and the price /foot was competitive. We will certainly be using East Tennessee Building supply in the future. – Ed Underwood

We called in an order for some wood, and Robin was able to deliver it the next day!! Plus we received a handwritten “Thank You” note a few days later. Awesome customer service. We will definitely use East Tennessee Building Supply in the future. – Dona Seminetta

Robin Morrison and East Tennessee Building Supply are awesome! Super friendly and outstanding customer service! I am located in Virginia and they treated meet like I was their neighbor next door. Thanks Robin – David Crawford

Robin and the gang at ETBS were great to work with. They went above and beyond to help me get what I needed for my house. I know where I will go if I ever need any of their products again…….customer for life. – Mark Morton

Just a note of appreciation for the professional way you guys do business; we truly appreciate it. Not only did we find the material we bought to be of high quality, but we were extremely pleased with the prices you gave us. Thanks again and keep up the good work; we will be repeat customers. –Byron DeWitt

Great experience doing business with the people at East Tennessee Building Supply! Wonderful products and even better prices!! Customer service is A+  –Jackie Ramsey

I’m sending you this email in hopes you may find the pleasure and satisfaction my wife and I enjoy beholding the finished gables. I could not be more pleased with the product. The shingles are top of the line and enhance the finish more than I could have imagined. Again, thank you very much for your assistance in acquiring these excellent shingles. –Charles Barnes

“East Tennessee Building Supply provided me with terrific customer service and quality cedar siding…” –Chris Duke

A very pleasant experience. While hunting for solid pine doors for my new home in the mountains I came across East Tennessee Building supply. They answered every question I could come up with and fulfilled my order on time and on budget. I highly recommend them. 5 stars. –Anonymous